Begin by setting up your student profile. Your profile lets instructors and advisors know who you are and how to contact you. It also gives you control over how you wish to receive emails.

1. Open the navigation menu and click your name, and then Edit Profile to open your profile.

        From here, you can customize your profile by uploading a photo and adding a secondary email address for receiving MCC emails.

2. Select the Notifications tab to update your notification preferences.
3. Once you have made your desired changes to your profile, click Save Changes.

The Messages channel allows you to see any message that was sent to you in MCC. The My Success Network and Courses channels display the people and services that are available to help you succeed. Here you can find key contact information as well as links to student service websites and online appointment scheduling.

Messages

Select Messages to display messages sent to you in MCC. Click on any message in the list to display the full contents of that message.

Select My Success Network from the navigation menu to display your personalized network. This channel lists the people and resources that are available to assist you. For each person or service listed, you will find contact information, supporting websites, and, if online scheduling is enabled, a link to Schedule Appointment. If a service includes a waiting room for walk-in appointments, you can click the “Waiting Room” link to find out how many students are currently in line.

The Services that are most relevant to you are displayed first. Select Show Other Services at the bottom of the page to see additional services.

Courses

Select Courses from the side navigation menu to display information about courses you are enrolled in as well as contacts and available support related to each. Like the My Success Network channel, it is personalized to show the people and services specific to the courses you are taking and gives you can Schedule Appointments or Request Help related to a course.

1. Click the Help icon () link in the upper, right corner next to any of the courses in which you are currently enrolled.
2. This will bring up the Request Help Select the Type of help needed from the dropdown menu and give specific details on how staff can assist you.
3. Click Submit when you are finished.

Making an Appointment

Make an Appointment

1. From the My Success Network, click the ellipsis beside the name of the person you want to schedule an appointment with, and then select Schedule.

For Services where appointments are available, select Schedule for the desired service. Or, from the Courses channel, select Schedule Appointment below the contact information for the person or service.

2. Select the type of appointment you want to schedule and choose a reason from the list.
3. Adjust the date range as needed to find days and times that work for your schedule, and then select a time from the list.
4. Complete your sign-up by adjusting any details, such as duration or course, where applicable, and add a description for why you want to meet.
5. Click Confirm to finish scheduling the appointment. A confirmation page displays allowing you to make changes to the appointment or jump to another page. Additionally, you will get an email with the appointment details and the appointment will be listed on the Upcoming

Change an Appointment

On the Upcoming tab, you can view scheduled appointments and make changes.  Click on an appointment to make changes to it, such as changing the location or duration, when available. You can cancel the appointment by clicking the ellipsis and selecting Cancel appointment.

Your Dashboard also displays upcoming appointments as well as date-based tasks on the left to help you plan your week. The right-hand column of your Dashboard highlights items that require your attention and may include alerts related to your classwork, recommended referrals to campus support offices to help you succeed, and Kudos from your instructors

Success Plans

The Success Plans channel will display any customized success plans created for you by your advisor. These plans contain specific tasks with due dates. Click View Details associated with a plan to display a printable version of the plan.

Select Degree Planner to create, view, and/or manage your academic degree plan.

Select Request Help from the navigation menu to see information about where to go for assistance.

From here, you can select Help Me to submit a request for help. You will be asked to provide additional information such as the type of help you are requesting, the related course (if applicable), and details.

We encourage you to be as detailed as possible to insure you get the appropriate help needed. Click Submit to submit your request when done.